Keyboard isn't working in Windows 10 and 11

If your keyboard isn't working in Windows 11, you can try several troubleshooting steps. First, check the connection and make sure your keyboard is properly connected and has sufficient power. Then, ensure that no accessibility settings like Filter Keys are enabled, which can sometimes interfere with keyboard input. Additionally, consider updating your keyboard drivers, running the keyboard troubleshooter, and restarting your computer. If the issue persists, try booting into Safe Mode to determine if a third-party program is causing the conflict.

9/5/20241 min read

Detailed Troubleshooting Steps:

  1. Check Connection and Power:

    • If using a wired keyboard, ensure the cable is securely plugged into the computer.

    • If using a wireless keyboard, make sure the receiver is plugged in and the batteries are charged.

    • Try a different USB port if using a wired keyboard.

  2. Check Accessibility Settings:

    • Go to Settings > Accessibility > Keyboard and ensure that Filter Keys, Sticky Keys, and Toggle Keys are turned off.

  3. Update Keyboard Drivers:

    • Open Device Manager (right-click the Start button and select it).

    • Expand the "Keyboards" section.

    • Right-click on your keyboard and select "Update driver".

  4. Run Keyboard Troubleshooter:

    • Go to Settings > System > Troubleshoot > Other troubleshooters.

    • Find "Keyboard" and click "Run the troubleshooter".

  5. Restart Your Computer:

    • A simple restart can sometimes resolve temporary glitches.

  6. Boot into Safe Mode:

    • If the keyboard works in Safe Mode, it suggests a software conflict is interfering with it in normal mode.

    • To boot into Safe Mode, restart your computer and press the F8 key repeatedly during startup.

  7. Check for Windows Updates:

    • Go to Settings > Windows Update and check for any available updates.

  8. Try a Different Keyboard:

    • If possible, connect a different keyboard to see if the problem persists.

  9. System Restore:

    • If you recently made changes to your system, you can try restoring it to a previous state.

  10. Check Device Manager:

    • Open Device Manager and check for any error codes or issues with your keyboard drivers.

If the problem persists after trying these steps, it could be a hardware issue with your keyboard or a more complex software problem. Consider contacting technical support for further assistance.